I moved from an apartment to a townhouse recently and I went to the bank three times to switch my address. I’m not the primary account holder, I’m the second person on the account. The bank still to this day has not have the correct address in the system, so basically the primary account holder and I have different addresses on one account.

On Aug. 16 of this year I went to check my balance on my checking account, the ATM rejected it 3 times saying that the PIN was incorrect. On the way home I stopped at my bank to check the ATM again, and it took my card. I went inside to retrieve my card and I was told” your numbers are not offset, but your going to have demagnetize and re-enter a new pin number”.

So after filling out the same sheet I filled out 3 times before, the teller then asked me for my address, (She is supposed to have my driver’s license in her hands with the correct address) so I told her my address. She then asked me if I still lived at my previous address, I said “no! I’m at my current address.”

So apparantly all of my correspondence, including my new ATM card, was sent to the old address. When I finally receive my ATM card it was open. The sticker with the 800 number was still on the card, but, who knows, with technology today anyone can be slipping 20 to 30 dollars out of our account. Now I can use my card unless I demagnetize the card and get new pin numbers even though I’ve had the same pin number for over 2 years.

Is this any kind of violation? Can I sue a bank for violation of the privacy act?