I purchased a Nokia high-priced smartphone from an independent seller in the United States, through Amazon. The phone came with a power problem.
I contacted the seller; he refer me to Nokia. Nokia has been dragging its feet for a few months. In the meantime, I have stopped pursuing the case because of a long-lasting illness. Recently, I re-commenced the case, a month short of the supposed warranty´s expiration period.
Now Nokia, for the first time, says: ¨ . .. your Nokia device comes with a one year warranty from the date of purchase. However, upon verifying on our manufacturing records it is indicated that your device, with the serial number 446222032911145 (numbers are altered), is no longer in warranty (due to age or not intended to be used in USA market)¨.
I am thinking of taking to small claims court the seller, Amazon, and even Nokia. I demanding cancellation of the sale, on the basis of fraudulent (defective device and no warranty as promised prior to sale) sale.
I would like to hear what are my options under the law. Rather than *personal opinions*
Question_1, Do I have a case?
Question_2. Best alternative to result in a decision favorable to me.
Question _3. How do I go about serving the demand to the defendants? (only the seller can be served in person, the other two no clue how to do)
Question_4. Do I have to give a name like the CEO of said company (which I can find out online), or just company name, Attn. Legal Counsel, or maybe Attn. Principal?
I will appreciate your help.
